Information on your present location is not available. To display the exact route, the GPS function of your device must be enabled.
■For iPhones:
“Settings” → Turn on “Location Services”
■For Android phones:
“Settings” → “Location” or “Location and Security” → Check the box to enable both GPS and Wi-Fi functions

If you already had the above functions turned on and it still doesn’t work, please go outdoors and try again. GPS information sometimes cannot be received indoors.